Policy

Booking
All appointments will require a NON-REFUNDABLE/NON-TRANSFERABLE booking fee in order to schedule your appointment. This fee will go towards the remaining balance at the beginning of your session. If you need to cancel or change your appointment, kindly advise us within 48 hours of your scheduled appointment to avoid loss of payment.

Rescheduling
One-time rescheduling is allowed. After rescheduling one time, we will require full payment in order to hold your appointment. If you are rescheduling, your deposit will only be validated until the following month. Anything over a month out will result in a loss of your deposit and you will be required to provide another commitment fee in order to rebook.

No Show / Cancel
We ask that you reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% of the price of your scheduled session. In the event of a no-show/last-minute cancellation.

I will do my best to meet your scheduling needs and request that you adhere to our cancellation policy. Failure to reschedule within this timeframe will result in a loss of your total commitment fee, and a new commitment fee will be required to book another appointment. We ask that you please consider traffic or any other variables that may occur.

HERE’S HOW TO GET YOUR SKIN READY FOR THE BROW PROCEDURE:
Responsibility
It is very important that you read through, and follow your pre-care instructions to ensure the best results. 50% of your results have to do with your pre and after-care.

TWO WEEKS BEFORE
– No Botox or any fillers
– No Facials

1 WEEK BEFORE
– No Tinting, Waxing or Electrolysis
– No Retinoid products
– No Tanning or intense Sun Exposure

MOST IMPORTANTLY: TO PREVENT BLEEDING AND POOR COLOR DEPOSIT
24 HOURS BEFORE
– No Alcohol
– No Caffeine (yes that means coffee)
– No Vitamin E or Fish Oil Supplements
– No Excessive Sweating or working out

At the end of your session, we will provide you with an after care kit that has everything you need for the 7-10 day healing process. This may vary per skin type, but 10 days recommended for the best results.